Policies
Terms of Service
Welcome to Her Haven! By accessing our website, booking a class, purchasing a product, or visiting our studio, you agree to be bound by the following terms and conditions. Please read them carefully.
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1. General Use
Her Haven is a women-focused wellness space. We reserve the right to refuse service to anyone who violates our community standards or disrupts the safety and comfort of others.
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2. Bookings & Payments
• All classes must be booked and paid for in advance through our online booking system.
• Payments are non-refundable and non-transferable. Please refer to our No Return Policy for more details.
• Late cancellations or no-shows will result in a forfeited class credit.
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3. Late Policy
Out of respect for our instructors and other guests, doors will be locked 7 minutes after the scheduled start time. Late arrivals will not be permitted into class and will not receive a refund or class credit.
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4. Health & Safety
• By participating in any class, you affirm that you are physically capable and have consulted a medical professional if needed.
• Her Haven is not liable for any injuries sustained during classes or while on the premises.
• Proper attire and hygiene are expected for the safety and comfort of all guests.
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5. Code of Conduct
• Respectful behavior is mandatory. Discrimination, harassment, or disruptive behavior will not be tolerated.
• Her Haven reserves the right to suspend or ban access without refund if these standards are violated.
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6. Privacy
We value your privacy. Personal data collected through our site or studio is used only to provide services and improve your experience. We do not share your information with third parties without consent.
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7. Policy Updates
We may update these terms from time to time. Continued use of our services after changes are posted signifies your agreement to the new terms.
🚫 No Return Policy
At Her Haven, all purchases are final. We do not offer refunds, returns, or exchanges on any products, services, or class bookings.
Please ensure that you review all details carefully before completing your purchase. If you have any questions or concerns prior to booking a class or purchasing an item, feel free to contact us—we’re happy to help clarify before you check out.
Thank you for understanding and supporting our women-centered space!
— The Her Haven Team 💕✨
Shipping Policy
Thank you for shopping with Her Haven 💕 We’re committed to getting your order to you as quickly and efficiently as possible.
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📦 Processing Time
• All orders are processed within 2–4 business days.
• Orders placed on weekends or holidays will be processed the next business day.
• You’ll receive a confirmation email once your order is shipped.
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🚚 Shipping Methods & Delivery
• We offer standard shipping (5–7 business days) and priority shipping (2–3 business days), depending on your selection at checkout.
• Shipping rates are calculated at checkout based on your location and package weight.
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📍 Shipping Locations
• Currently, we ship within the U.S. only.
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🛑 Delays
Please note that delivery times are estimates and may be affected by carrier delays, holidays, or weather conditions. We are not responsible for delays once your package has been shipped.
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❗️Lost or Damaged Packages
• If your order is lost or arrives damaged, please contact us within 5 days of delivery at [Insert Contact Email] with your order number and photos (if applicable).
• We are not responsible for packages marked “delivered” by the carrier.
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🔄 No Returns
All sales are final. Please refer to our No Return Policy for more details.
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Still have questions? Email us anytime at contact@herhavenfitness.co
Thank you for supporting Her Haven 💖